Frome Flyer Beefeater

Food arrived in good time. A few items on the menu not available. Gents toilets out of order too. The staff were very efficient and friendly. There's a large car park that was practically full on a Monday due to the adjacent hotel. Overall, not too bad a visit, but could've been better.

Staff were really helpful but the breakfast was appalling. I can only describe the fried eggs as chewy. Sausages very overcooked. Beans cold. Pancakes really dry. Some of the furniture desperately needs recovering.

We travelled from Plymouth to spend a very wet day at longleat safari park by the time we got down for dinner it was 8pm and we were cold, wet, tierd and very hungry but we were told it could be another 40mins for food. Natalie was our waitress and she was amazing and put in an express order for our food (,burgers and fries) in just over 10mins it was put in front of us and was delicious. Nothing was too much trouble she was engaging polite and understand. Natalie is member of staff that is a true asset to this establishment.

The Beefeater Frome Flyer is in a really convenient spot, just a short walk from Gracie Barra Frome Brazilian Jiu-Jitsu, which makes it our go-to place to grab a bite after training. The team often pops in after classes, and it’s always a friendly and welcoming atmosphere. The buffet breakfast is a real highlight—great value, plenty of choice, and perfect after a tough morning session on the mats! Consistently good service, decent portion sizes, and a nice place to relax with the team after training. Highly recommend if you’re in Frome, whether for a casual meal or a post-training breakfast.

Took a little trip up to our local beefeater for a light dinner and was very pleased. Greeted and served by Charlie who was friendly and efficient. She gave us a good laugh and was always smiling. Food and drinks served in a timely manner and tasted excellent. Will definitely be coming back. A little mention for Mark who also had a good laugh with us.

Booked a table for 7:15 and were not seated for a while, got sat down and it took far too long to even place an order. 20 minute wait for drinks and at that point I asked to just cancel the food so we could go elsewhere then suddenly we were a priority and got our food soon after. Staff were being worked to the bone. Definitely needs some serious improvement.

On the plus side I had a perfectly cooked blue fillet steak and my husband's ribs were good. Also the waitress was lovely. This is why I have given 3 stars, otherwise it would have been one star! Basically they had no food! They had run out of all of the starters and the majority of the mains, the only steak was fillet, no chicken, no mixed grill, and when our main courses arrived there were items missing, no tomato or mushroom with the steak, no corn or sauce with the ribs and when we queried it with the male server a brusque "we haven't got any". I have never experienced anything quite like this, can't wait for breakfast 😂.

Absolutely appalling, RUDE staff. We stayed in the Premier Inn next door, and on the first night of our stay went to eat here. The restaraunt was very busy, with not enough staff to serve everyone. Our table had dirty plates and glasses on it which we had to clear ourselves, when asked if the table could be cleaned, the bar maid handed my friend a cloth to wipe it ourselves. We were told by people sat at the table next to us that there was a crew of 400+ eating there as they were filming nearby. The resteraunt was fully booked and so surely they should have been able to recognise that it was going to be a busy evening and to get extra staff; apparently not. Our food did not come out together, with the adult meals arriving significantly before the childrens meals. This meant that there were three hungry children sat without any food. I queued at the bar (significant wait) to chase this up and was told that food wouldn't be long. We then sat down and waited but the food still did not come. I asked a member of staff who walked past where the rest of our food was, only to be told very rudely and curtly to go and enquire at the bar. Following a further wait, I went to chase the food up again only to be told that the rude man was in fact the manager. He told us that they were busy and that the food is still being made: by now the adults had finished our meals and the children were getting really inpatient and wanted their food. When the food came, the burger my son ordered was undercooked but by this point we had enough, so left and got them a mcdonalds. As part of our booking we had paid for breakfast and had a similiar experience from rude staff the following morning when we went down for breakfast. When we checked in next door, we booked a 9am breakfast slot, we gave our room numbers to the waitress only to be quizzed as to whether we had booked: the restaraunt was virtually empty and we could see our room numbers on her list in front of her. We explained we had booked a 9 am slot, only to be challenged further, "but have you booked a table", which we replied well presumabley, which was followed by an eye roll from the rude waitress who took us to our table. After we left she called after us, "thank you", in a sarcastic tone. Seriously rude staff with a massive attitude problem, i would not recommend anyone staying at the Premier Inn to eat here.